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Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing and using BookContainerHouse, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not access or use the platform. We reserve the right to modify these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms.

2. Platform Services

BookContainerHouse provides a 3D customization platform for container houses, connecting customers with dealers. We do not manufacture or sell container houses directly.

The platform provides the following services:

  • 3D Customization: Interactive 3D container house design and configuration tools.
  • Dealer Connection: Matching customers with authorized container house dealers worldwide.
  • Dealer Storefronts: Each dealer operates their own storefront with independent pricing and availability.
  • Educational Content: Training academy, blog, and community resources.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must provide accurate and complete registration information.
  • You must be at least 16 years old to create an account.
  • You are responsible for all activities that occur under your account.
  • You must not share your account credentials with third parties.
  • Notify us immediately of any unauthorized account access.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Dealer Terms

Dealers must provide accurate information about their business, products, and pricing. The platform reserves the right to suspend or terminate dealer accounts.

  • Dealers must provide accurate business information, product details, and pricing.
  • Dealers are responsible for fulfilling orders and handling customer inquiries.
  • The platform charges a commission on transactions processed through dealer storefronts (see Dealer Agreement for details).
  • Dealers must comply with all applicable local laws and regulations regarding product safety and consumer protection.
  • The platform reserves the right to audit dealer activity and remove non-compliant listings.

5. Intellectual Property

BookContainerHouse, the platform, its design system, 3D engine, and all original content are the exclusive property of BookContainerHouse. Users retain ownership of their design configurations. Dealers retain ownership of their product listings, images, and storefront content. By uploading content, you grant the platform a limited license to display and distribute that content through the platform's services.

6. Acceptable Use

You agree not to:

  • Use the platform for any illegal or unauthorized purpose.
  • Upload malicious code, malware, or attempt to compromise platform security.
  • Scrape, harvest, or bulk-download platform data without written permission.
  • Impersonate other users, dealers, or platform staff.
  • Use the platform to send spam or unsolicited commercial communications.
  • Interfere with the proper functioning of the 3D customizer or other platform features.

5. Limitation of Liability

BookContainerHouse is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our platform.

To the maximum extent permitted by law:

  • We are not liable for disputes between customers and dealers.
  • We do not guarantee the accuracy of dealer-provided information, pricing, or product specifications.
  • We are not responsible for delays, damages, or losses arising from the use of the 3D customizer, including design inaccuracies.
  • Our total liability for any claim is limited to the fees paid by the user in the 12 months preceding the claim.

8. Termination

You may terminate your account at any time through your account settings. Upon termination, your personal data will be handled according to our Privacy Policy. Dealer accounts are governed by the separate Dealer Agreement which specifies additional termination conditions and notice periods.

9. Dispute Resolution

Any disputes arising from these Terms shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC). The arbitration shall be conducted in English. Users may opt out of arbitration by providing written notice within 30 days of account creation.

10. Contact Information

For questions about these Terms, please contact us:

Email: legal@bookcontainerhouse.com
Website: www.bookcontainerhouse.com